Guide introductions are beginning this week and we have several updates to share.
With these updates, preorder holders should visit your Rivian Account to review and confirm your selections. While you’re there, it’s also important to make sure the address in your profile is the one where you plan to have your vehicle delivered. This will help as we begin scheduling Guide introductions and planning deliveries.
This week, our Guides begin sending email introductions to R1T Launch Edition preorder holders. We’re so excited to start meeting you. This introduction email will include your Guide’s direct contact information and an invitation to set up a phone call to discuss your configuration and share your estimated delivery timing.
Launch Edition deliveries are now planned to start in September and be completed in spring 2022. All R1T and R1S Launch Edition preorder holders will hear from their Guide by the end of November with their expected delivery timing.
We're kicking off our drive program in September — we can’t wait for you to get behind the wheel to experience the performance and handling of driving a Rivian. The first cities we’ll visit include Los Angeles, San Francisco, and New York, with more announced soon.
Our drive program includes two types of experiences — at-home drives and tour events. For our at-home drives, simply schedule the date and time that’s most convenient, and we will bring the vehicle to you. You can choose an in-depth walkaround by one of our team members or opt for a self-guided tour.
Rivian tour events are not only a great way to experience our vehicles, but an opportunity to meet fellow Rivian preorder holders as well. In addition to driving an R1, you can see our paint selections and interior choices in person while getting an up-close feel for our build quality and attention to detail. Our team will also be there to give demonstrations on everything from how features work and charging at home, to what you can expect during the ordering process.
Due to anticipated demand, we will prioritize Launch Edition preorder holders for our drive experiences. Look for more details in advance, including exact launch dates, our Covid-19 protocols and how we’ll handle reservations.
We’ve made product updates in our vehicle configurator to both the R1T and R1S. If you are a preorder holder, be sure to visit your Account to review and update your selections. Full details on what we’ve updated are below.
◆ Off-Road Upgrade now optional on Launch Edition and Adventure Package vehicles
◆ Air compressor now standard on all Rivian vehicles
◆ Rivian Adventure Gear now available in configurator
◆ Camp Kitchen now includes Snow Peak Kitchen Set
The Off-Road Upgrade is now optional for Launch Edition and Adventure Package preorder holders. Previously, this upgrade was included in the base price. Over the past months, we’ve talked with many of you about the Electric Adventures you’ll soon be taking. While the trips all sound exciting, they don’t always involve extreme off-roading — the standard capability of our vehicles is more than enough.
Today when you visit your Rivian Account and view your configuration, the Off-Road Upgrade will be unselected, and your price will be adjusted lower by $2,000. If you would like the Off-Road Upgrade, simply select it. Your price will return to its original total.
Every Rivian now comes with our onboard air compressor standard. Previously, the air compressor was only available with the Off-Road Upgrade. After hearing from preorder holders about how you plan to use this feature — filling up everything from bike tires to those giant inflatable ducks — we realized an air compressor isn’t just required equipment for extreme off-roaders, but for everyday adventurers as well.
Our first collection of Rivian Adventure Gear is now live in our configurator. Camp in our Rooftop Tent. Haul bikes, boards and kayaks with our Cargo Crossbars. Add functionality to your R1T with our Gear Tunnel Shuttle. And wake up charged at home with the Rivian Wall Charger. Once you make your selections, most items can be rolled into your vehicle’s financing, so getting them is seamless. Visit our configurator for photos, descriptions, specs and pricing for these products and more. And look for updates as we add more Adventure Gear throughout the year.
If you’re preordering an R1T with a Camp Kitchen, the Snow Peak Kitchen Set is now included in your purchase price. The 30-piece, ultralight, durable set nests perfectly into the Camp Kitchen with custom inserts for pots, pans, plates, silverware, cups and cooking utensils for up to four people. If you’ve already selected a Camp Kitchen with your R1T preorder, the Snow Peak set will be automatically added to your Account. The Snow Peak Kitchen Set is included in the Camp Kitchen price for a limited time only. Visit our configurator to learn more.
We can’t wait to start scheduling deliveries and seeing all the Electric Adventures you and your family have in store. Until then, be sure to visit your Rivian Account to review your configuration and select upgrades and Adventure Gear. While you’re there, remember to confirm that the address in your profile is the one where you plan to have your vehicle delivered. This will help as we begin scheduling Guide introductions and planning deliveries.
As always, for any questions you might have, visit rivian.com/support for online help and to reach us by chat, phone or email. Our Customer Service Specialists are available Mon-Fri, 8 AM to 8 PM CT.
Some images shown may contain pre-production vehicles and vehicle specifications mentioned in this blog post may have changed. Please refer to our website or reach out to Customer Service for current vehicle information.
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